AI Search News · issue 5
AI Search News: Week 32
AI Chats Are Starting to Replace the Click to Your Website
This week's biggest signal: the click to your website may be disappearing. OpenAI is testing ads that open a chat instead of a landing page, Google is adding AI labels to its ad data tools, and one company says AI chat agents are already winning back lost customers. We also look at fresh advice on judging whether your AI spending is actually paying off.
This week's stories
What changed this week
OpenAI Tests Ads That Launch a Chat Instead of Your Website
According to Search Engine Land, OpenAI is testing a new ChatGPT ad format that starts a conversation with an AI business agent rather than sending users to a brand's website. This shifts where the actual 'click' happens, moving it inside the chat itself.
What this means for your website
Start preparing your product and business information for AI agents to read, not just for human visitors landing on your site.
Google Adds AI Labels to Its Display & Video 360 Data Tools
Search Engine Land reports Google's latest Structured Data Files update for Display & Video 360 adds AI labels, support for digital out-of-home ads, and new bulk management features. It's a data and reporting update, not a change to how ads are shown to people.
What this means for your website
If you or your agency run ads through Display & Video 360, check the new AI labels when you next review campaign data.
Car Marketplace Recovers 12% of Lost Leads With AI Chat and Voice
OpenAI shares that online car marketplace Cars24 uses AI powered voice and chat agents to handle over one million monthly conversation minutes. The company says this helped recover 12% of leads it was previously losing, and it has expanded similar AI workflows across other teams.
What this means for your website
Consider whether adding an AI chat or voice agent to your own site could capture inquiries that currently go nowhere.
OpenAI's Advice: Judge AI Spend by Useful Work, Not Just Usage
OpenAI published guidance for businesses on managing AI investments in what it calls the agentic era. The advice centers on measuring useful work per dollar spent, improving efficiency, and putting resources toward the highest value tasks.
What this means for your website
Before adding another AI tool to your business, measure what real value it produces rather than just how often it gets used.
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Sources
Every source this week
- searchengineland.comOpenAI Tests Ads That Launch a Chat Instead of Your Website
- searchengineland.comGoogle Adds AI Labels to Its Display & Video 360 Data Tools
- openai.comCar Marketplace Recovers 12% of Lost Leads With AI Chat and Voice
- openai.comOpenAI's Advice: Judge AI Spend by Useful Work, Not Just Usage
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